Cancellation Policy

Cancellation Policy

Full Order Cancellation

 

Sunglasses

1. a) Customers can cancel their order by logging into their account or can call/whatsapp shivaopticalssouthend.com customer care at 9711222233 or send an email to shivaopticals04@gmail.com to request for cancellation.
2. b) Cancellation would be allowed only till the time the products have not been dispatched from shivaopticalssouthend.com warehouse. Post-dispatch, no cancellation is allowed.

 

Eyeglasses

1. a) Customers can cancel their order by logging into their account or can call shivaopticalssouthend.com customer care at 9711222233 or send an email to shivaopticals04@gmail.com to request for cancellation.
2. b) Cancellation would be allowed only till the time the products have not been dispatched from shivaopticalssouthend.com warehouse. Post-dispatch, no cancellation is allowed.

 

Partial Order Cancellation

Partial cancellations are not allowed. No refunds will be made in case of partial order cancellation/return.

 

Unethical Purchase & Cancellation Policy

In case of any purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and shivaopticalssouthend.com will not be liable to pay any refund to the customers in all such cases.